Frequently Asked
Questions

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General Topic

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What is logistic cargo?

Logistic cargo refers to the process of planning, implementing, and controlling the movement of goods and materials from one place to another. This includes everything from transportation, storage, inventory management, and more.

What are the types of logistic cargo?

There are several types of logistic cargo, including air freight, sea freight, road transport, rail transport, and intermodal transport.

What is the difference between freight and cargo?

Freight refers to the goods being transported, while cargo refers to the actual containers or vessels used to transport the freight.

How long does shipping take?

Shipping times vary depending on the destination and shipping method. Domestic shipments typically take 2-5 business days, while international shipping can take 7-15 business days.

How can I track my shipment?

Once your shipment is on its way, you will receive a tracking number via email. Use this number to track your order on our website or through the courier's tracking portal.

Are there items you don't ship?

Yes, there are certain items that we do not ship, including hazardous materials, perishable goods, and items restricted by law in certain countries. Please check our restricted items list before shipping.

What is the difference between LCL and FCL?

Some key factors to consider include the mode of transportation, the type of cargo being transported, the distance and route, the required delivery date, and any regulatory or customs requirements.

How is logistic cargo priced?

Logistic cargo is typically priced based on the weight and volume of the cargo, as well as the distance and mode of transportation.

What is a logistics provider?

A logistics provider is a company that specializes in providing logistics services, including transportation, storage, inventory management, and more.

What countries do you ship to?

We offer shipping to over 200 countries globally. Please check our shipping page for the full list of supported destinations.

How do I schedule my pickup?

To schedule a pickup, simply log in to your account, choose your preferred date and time, and we will arrange for a courier to collect your items.

What should I do if my shipment is delayed?

If your shipment is delayed, please contact our customer support team. We will assist you in locating your package and resolving any issues.

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Proud to Deliver
Excellence Every Time

We are committed to providing top-notch logistics services, ensuring that every shipment reaches its destination on time and in perfect condition. Our expert team and advanced technology guarantee reliability and transparency in every step of the process.

Boost Your Efficiency

Optimize your supply chain with our customized logistics solutions designed for speed and efficiency.

Innovative Technology

Leverage cutting-edge technology to gain real-time visibility into your shipments and streamline operations.

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